This Privacy Policy describes how Field & Arena ("we," "us," "our") collects, uses, and shares information when you use the Field & Arena platform (the "Service").
1. Information we collect
| Category | Examples |
|---|---|
| Account information | Name, email, phone, password (stored hashed, never in plain text) |
| Organization data | Show details, divisions/classes, staff assignments, member records |
| Entry & competitor data | Rider/horse information, entries, stall requests, scratches |
| Documents | Coggins/vaccination records and other uploaded files, stored in access-controlled storage |
| Scoring data | Judge and scribe marks, results |
| Payment data | Processed directly by our payment processor (Stripe); we do not store full card numbers |
| Usage data | Log data such as IP address and access times, used for security and rate limiting |
2. How we use information
- To operate the Service — running shows, processing entries, coordinating staff and scoring, processing payments and payouts.
- To send transactional email — invitations, entry confirmations, and account notices.
- To secure the platform — detecting abuse, rate-limiting login attempts, and investigating suspicious activity.
- To communicate with organization owners about material changes to the Service.
3. How information is shared
Within a show, information is shared with the relevant parties as the platform's normal functionality requires — for example, an organizer's staff can see entries for their show, and a rider's documents are visible to the show secretary. We share data with service providers who help us operate the platform, including our database host, file storage provider, email provider, and payment processor. We do not sell personal information.
4. Data retention
We retain account and show data for as long as the account is active, and as needed to comply with legal, tax, and payment-processor recordkeeping obligations. Uploaded documents are retained per the retention rules configured by the organization, subject to legal minimums.
5. Security
Passwords are hashed (never stored in plain text); sessions use httpOnly cookies; documents are stored with access-controlled, non-public URLs. No system is perfectly secure, and we cannot guarantee absolute security.
6. Your choices
You can request access to, correction of, or deletion of your personal information by contacting us. Deletion requests are subject to the retention obligations described above.
7. Children's privacy
The Service is intended for use by adults managing or participating in equestrian competitions. Where minors participate as riders, their information is provided and managed by a parent, guardian, or trainer on their behalf.
8. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be communicated to organization owners by email.
9. Contact
Questions about this Privacy Policy can be sent to support@field-arena.com.